I build client portals and delivery systems for marketing and creative agencies in the UK and the UAE, working remotely from my office in Pakistan. The first step is the Ops Leak Audit, $3,500 fixed, which counts the hours your team loses to its tools each week and prices the fix, and a portal build is $28,000 to $55,000, fixed before it starts. The agency I can name is Broomstick Creative, which works across the UAE and Pakistan. I built Broomstick Hub, its agency portal, where a new client goes from first inquiry to an active project in about 10 minutes, and I ran the monday.com rollout its team grew on from 10 people to more than 50.
Where agency hours go
Here's where the agency case studies on my work page started. In one, the team ran its tasks through Slack and WhatsApp, which worked at 10 people and broke at 30. Tasks got lost in chat threads, and the founder was the person everybody asked, which doesn't scale past a certain point.
In another, new inquiries got lost between "admin has it" and "the project manager owns it", and the scope agreed on the discovery call drifted before the contract because nobody held the one true copy. When something went wrong there was no record, so a dispute came down to whose memory won.
The cost that never shows up anywhere is the hours around the tools: the Friday afternoon a project manager spends matching two systems that disagree, or the client status update three people put together by hand. The seat price looks cheap, and those hours are paid at salary rates every week. That's what the audit counts.
What I build for agencies
- A client portal with approvals. Each client logs in and sees only their own work. A deliverable goes from draft to internal review to client approval, every version is kept, and a draft that went out too early can be recalled. You can click through one at demo.gravixar.com/lattice, with sample data and no sign-up.
- An intake that briefs the project manager. In Broomstick Hub every inquiry moves through 12 fixed steps to a live project, and AI drafts a brand brief from the prospect's website before the first call. It never approves anything.
- A delivery system in a tool you already pay for. Sometimes the right answer is monday.com set up properly. For Broomstick Creative I compared it against HubSpot, Jira and Trello, rolled it out in four phases, and it became the one place the agency trusts for delivery.
- Storage your editors can share. I moved Broomstick Creative's editors from Dropbox and local disks to LucidLink streaming storage with a Wasabi archive, and more than 80% of event delivery now runs on it.
Before you build anything
I publish comparisons of four agency tools against a custom build, Function Point, monday.com, Notion and Productive.io, and each one says when the tool is the right answer. The audit holds to the same rule. If a cheaper fix inside a tool you already pay for beats replacing it, the report says so on page one.
How the pricing works
The audit is $3,500 fixed for one team, about £2,600 or AED 12,850 at today's exchange rates, paid half when you book and half after the readout. If you start a build within 90 days of the readout, the full fee comes off its fixed price. A portal build is $28,000 to $55,000, fixed before the build starts, typically 4 to 10 weeks. AI tooling is priced once I see the scope. Each service and its price is listed below.
Working with a team in the UK or the UAE
I work from my office in Rawalpindi, Pakistan, with teams in the UK and the UAE, and I don't have an office in either. The Broomstick Creative work already runs across two countries. The monday.com rollout started with the Islamabad delivery teams and reached the Dubai project and account managers in its third phase.
